Privacy & Cookies Policy

Here at the PADEL LAB, we take every measure to protect your personal data and privacy. Our Privacy & Cookies Policy explains how we collect, store, and use any personal information you provide when using our website or purchasing from our online store.

This Privacy & Cookies Policy does not apply to any other company or website linked to the PADEL LAB website. We accept no responsibility for any personal information you share with third parties via our website and recommend you read the privacy policy of such companies before submitting your details.

What Information We Collect

When you create an account, sign up for our newsletter, enter a competition, or make an online purchase with the Padel Lab, we may collect and process the following information about you: Your name, address, contact information such as your phone number and email address, your IP address, operating system, browser type, other details about your computer, and demographics such as your age, gender or origin.

We may also collect credit/debit card billing addresses as needed to fulfil your order; however, we never share these details with third parties.

Our Use Of Cookies

Cookies are small text or data files stored on your computer’s hard drive when visiting our website. The purpose of cookies is to improve your online experience by recognising your device and remembering your preferences. They help you find what you are looking for faster.

Some cookies are essential for website functionality, while others are for website statistics, advertising, and collecting demographic data for analytical purposes. Cookies do not collect any information that can identify you as an individual.

By accessing the PADEL LAB website, you consent to us placing cookies on your device for the purposes listed above. You may disable or delete these cookies at any time via your internet browser, but in doing so, you may not be able to access certain features on our website, and we will no longer recognise your preferences.

What We Do With Your Information

We may use your personal information to administer your order, process payments, deliver your goods, and provide you with a personalised shopping experience. Where legally required, we may also provide your personal information to credit card institutions, fraud prevention agencies, and regulatory bodies.

If you have signed up for our marketing updates, we may use your personal information for this purpose. We may also use it for internal marketing, demographic studies, and improving your online experience.

Sharing Your Personal Information

We will never sell, trade, or provide your personal information to third-party companies.

How You Can Access & Change Your Personal Information

You have the right to ask us what personal information we are holding about you at any time. If you have a complaint or believe we are storing incorrect information, you can ask us to correct it or remove it by emailing us at info@padellab.ae.